Privacy Policy

PRIVACY NOTICE

Thank you for choosing to be part of our community at Natural Systems Utilities ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at info@nsuwater.com.

This privacy notice applies to information collected through our website, https://www.nsuwater.com (the "Website"), and any related services that link to this notice.

TABLE OF CONTENTS


1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide to us

In Short: We collect personal information that you voluntarily provide through the Website, including information submitted through contact forms.

When you contact us through the Website, we may collect information such as your name, email address, phone number, company name, and any message or details you choose to provide. We use this information to respond to your inquiry, communicate with you, and provide information about our services.

Information automatically collected

In Short: Some technical information is collected automatically when you visit the Website.

We may automatically collect certain technical and usage information when you visit or navigate the Website. This may include your IP address, browser type, device information, operating system, referring URLs, pages viewed, and information about how and when you use the Website. This information is used for website functionality, security, analytics, and reporting.

We use Google Analytics and similar Google tracking technologies to help us understand website traffic and usage. These tools may collect device and usage information, including approximate location information derived from IP address. We do not actively collect precise GPS location through the Website.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We use your information to respond to inquiries, operate the Website, improve our services, and comply with legal obligations.

We may use the information we collect to:
  • Respond to contact form submissions, requests, and inquiries.
  • Communicate with you about our services.
  • Maintain, secure, and improve the Website.
  • Analyze Website usage and performance through Google Analytics.
  • Protect against unauthorized activity, fraud, or misuse.
  • Comply with legal, regulatory, or business obligations.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We do not sell personal information. We may share limited information with service providers that help us operate the Website and business, including Google for analytics.

We may share information with service providers who perform services on our behalf, such as website hosting, website analytics, email, security, and other business operations. These service providers may only process information as needed to provide their services.

Currently, we do not share personal information with third-party marketing partners for targeted advertising. We may use Google Analytics and related Google tools to understand Website traffic and performance.

We may also disclose information if required by law, legal process, governmental request, or as necessary to protect our rights, property, users, or the public.

4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

In Short: Yes. We may use cookies and similar technologies, including Google Analytics, to help operate and improve the Website.

Cookies and similar technologies may be used to collect information about Website usage, browser type, device information, referring pages, and interactions with the Website. You can usually set your browser to remove or reject cookies. If you choose to reject cookies, some parts of the Website may not function properly.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep personal information for as long as reasonably necessary for business, operational, legal, or compliance purposes.

Information submitted through contact forms may be retained indefinitely unless deletion is requested and deletion is permitted by applicable law. We may also retain related information in email systems, website databases, backups, analytics tools, and business records as needed for legitimate business purposes, legal compliance, security, dispute resolution, and recordkeeping.

When we no longer have a legitimate business or legal need to retain personal information, we will delete, anonymize, or securely store it until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use reasonable technical and organizational measures to protect personal information.

We use reasonable safeguards designed to protect personal information we process. However, no electronic transmission or storage system can be guaranteed to be 100% secure. You should only access the Website within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect information from children under 18 years of age.

We do not knowingly solicit data from or market to children under 18. If we learn that we have collected personal information from a child under 18, we will take reasonable steps to delete that information. If you believe we may have collected information from a child under 18, please contact us at info@nsuwater.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the personal information we collect. To exercise privacy rights, please contact us at info@nsuwater.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track feature. At this time, no uniform technology standard for recognizing and implementing Do-Not-Track signals has been finalized. As such, we do not currently respond to Do-Not-Track browser signals.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes. California residents may have specific rights regarding access, deletion, correction, and information about how personal information is collected, used, and shared.

We have collected the following categories of personal information in the past twelve (12) months:

Category Examples Collected
A. Identifiers Name, email address, phone number, company name, IP address, and similar contact or online identifiers. YES
B. California Customer Records Personal Information Name, contact information, and similar information provided through contact forms or business communications. YES
C. Protected Classification Characteristics Gender, date of birth, or other protected classification characteristics. NO
D. Commercial Information Transaction information, purchase history, payment information, or financial details. NO
E. Biometric Information Fingerprints, voiceprints, or other biometric identifiers. NO
F. Internet or Similar Network Activity Information about interactions with the Website, pages viewed, browser information, device information, and analytics data. YES
G. Geolocation Data Approximate location derived from IP address through standard Google Analytics tracking. We do not actively collect precise GPS location through the Website. YES
H. Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information Images, audio, video, or call recordings. NO
I. Professional or Employment-Related Information Business contact details, job title, work history, or professional qualifications. NO
J. Education Information Student records or directory information. NO
K. Inferences Profiles or summaries created about preferences or characteristics. NO

We use this information to respond to inquiries, operate and improve the Website, analyze Website usage, maintain security, and comply with applicable legal obligations.

We do not sell personal information. We do not currently share personal information with third-party marketing partners for targeted advertising. We may share limited data with service providers, including Google Analytics, for Website analytics, performance, and operational purposes.

Your California privacy rights may include:
  • The right to know what categories of personal information we collect and how we use it.
  • The right to request access to personal information we maintain about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of personal information, subject to legal exceptions.
  • The right to not be discriminated against for exercising privacy rights.
To exercise these rights, please contact us at info@nsuwater.com. We may need to verify your identity before responding to your request.

11. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@nsuwater.com or by post to:

Natural Systems Utilities
170 Township Line Road
Building C
Hillsborough, NJ 08844
United States

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To request access to, correction of, or deletion of personal information we have collected from you, please contact us at info@nsuwater.com. We will respond to your request as required by applicable law.