Solution
The remote location of the resort coupled with the differing requirements for each piece of infrastructure make operations and management of the wastewater treatment systems quite challenging. Despite being located nearly 250 miles away from the resort, the operators at Natural Systems Utilities are highly capable and fully able to provide effective and efficient management of the systems through regular visits to the resort in tandem with coordination of maintenance and repair activities with the resort’s facilities maintenance staff. This close working relationship between the Lutsen Resort staff and NSU results in effective day-to-day operations from onsite facilities maintenance staff, while operators manage sampling and reporting with regulatory agencies remotely. The goal is cost effective wastewater operations while preserving the natural beauty of the resort coupled with the efficient treatment of the wastewater to protect the treasured waters of Lake Superior. Providing customized services to meet those goals, NSU operates and maintains the Lutsen Resort’s wastewater facilities in harmony with nature.